Contact Us

If you are

  • interested in bulk-ordering any of our products.
  • having any questions on our products.
  • experiencing any of the following issues:
    1. You received damaged or defective items,
    2. Your order was missing an item,
    3. You received the wrong item,
    4. You haven’t received your order, or
    5. You have any other similar problems with your order
  • having any problems with any item that is still within warranty period.

or you are looking to or have been directed to contact us,

Please email us at elecshop@maplenotes.com

Format of email:
If you are making an pre-sales inquiry on our products, please include the full product name, order quantity if any, preferred shipping method if any.

If you are making a post-sales customer service inquire, please include the full record of transaction (that includes all transaction numbers if any, date of purchase, method of purchase, products purchased and quantity, billing address(to verify e-mailer’s identity)) or you can just forward our order confirmation letter with your question clearly specified.

You will hear from us within 24 to 48 hours (usually 24 hours).

Thank you,
Maplenotes® elecShop™ Management Team